Return|| Party Boost

Return Policy

Returns, Refunds & Cancellations You may return unwanted goods to us for a full refund (less the cost of delivery) at any time up to 10 days after the date of your order. The goods must be received by us in the same condition as they were sent with any packaging undamaged so that they remain in a saleable condition. Please ensure that you package the items safely and you retain proof of posting. Any refund due will be processed back on to the card used to make payment on the original order once the returned items have been received and checked by Partyboosts.co.uk. The customer will also need to bear the postage cost of returning the goods to Partyboosts.co.uk and will not be refunded for the delivery fee paid when the ordered was originally placed.

All our products go through strict quality control checks before being dispatched. However, should any item arrive faulty or in poor condition then we will exchange or provide a full refund upon the return of the goods. Faulty goods must be returned to Party boosts within 10 days of receipt to be eligible for a discount. The customer will need to bear the cost of returning the goods to Party boosts.


Customers can cancel their order and receive a full refund by phoning or notifying us by email up until the time the order is dispatched from our store. If the order has already been dispatched then in order to receive a refund, the customer will be responsible for returning all goods to Partyboosts.co.uk in the same condition as they were sent, with any packaging undamaged so that they remain in a saleable condition. The customer will have to bear the postage cost of returning the goods and will not be refunded for the postage costs from where Party boosts sent the order out to them originally.


Any items to be returned should be sent recorded delivery to :-

Partyboosts
135,Hornchurch Road,
Hornchurch,
Essex,
RM12 4SZ

Please also include the original dispatch slip and make a note of the reason for return on it.